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How Pre-Order Works

Pre-order model timeline infographic

Terms and Conditions

Below are some terms and conditions to take into consideration when pre-ordering/pre-purchasing.

  • All pre-orders are paid in full upfront.
  • Once a pre-order is fully paid we can offer store credit as a refund.
  • The availability date is an estimation, and as such, we can receive products earlier or later than the specified date. Carigu will endeavour to contact all pre-orders for all extreme time delays.
  • An extreme time delay is 4 weeks later than the expected specified date.
  • If an item arrives early, it will be shipped within 24 hours.
  • All items will be shipped within 48 hours of arriving at our fulfilment warehouse.

    For any concerns regarding our pre-orders, don't hesitate to contact us at